Frequently Asked Questions
Everything you need to know about your ABH beauty experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and in gently used or new condition to qualify for a refund.
Are Anastasia Beverly Hills products cruelty-free?
Yes, we are a committed cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to test on our behalf.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations. Please review your cart carefully before checking out.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your shipping address.
How do I find the right shade for my brows or foundation?
We offer a virtual Shade Finder tool on our product pages and detailed shade descriptions to help you choose. You can also contact our beauty experts for personalized recommendations.